Get Nordyne Warranty Claim Form

Warranty Department Phone: 1-800-422-4328 All claims are filed by the dealer to the distributor to Nortek Global HVAC for processing. Claims will not be accepted by anyone other than a distributor. Warranty claims must be filed by distributor within 90 days of equipment service date.

Typically, air conditioning units are covered under warranty for between 12 and 15 years. This means the manufacturer will pay to fix your AC if it stops working during that time.

Typically, a manufacturer warranty covers any parts on the machine on behalf of the HVAC brand. A labor warranty will cover the service charges, labor costs, and associated fees to that part. Look at it this way, the manufacturer warranty covers just the parts, and the labor warranty fills in the gaps.

If the Heat Exchanger in your NORDYNE package gas/electric unit or furnace fails to operate during the first year of ownership, under normal use and due to a defect in materials or workmanship, NORDYNE will replace the package gas/electric unit or furnace.

This is usually situated on a label on the exterior of your system. If your unit is under five years old, it might still be warrantied. However, warranty terms and conditions vary by manufacturer and installing company.

Labor coverage ranges in the number of years. The shortest duration of coverage a contractor can purchase is 1 year and many states actually require the contractor to offer at least a year with every . The most common coverage periods available are 1, 2, 3, 5, & 10 years.