Get Creditdebit Card Fraud Investigation Form - Robinsfcu

Filling out the CreditDebit Card Fraud Investigation Form is a necessary step for users who have encountered unauthorized transactions. This guide provides clear and step-by-step instructions to help you complete the form accurately and efficiently.

Follow the steps to fill out the form correctly.

1. Click ‘Get Form’ button to access the form and display it for editing.
2. Start by entering your account number in the designated field at the top of the form.
3. Answer the first question by indicating the status of your card at the time of the fraudulent transactions, choosing one of the options: 'Never received', 'In my possession', 'Lost', or 'Stolen'.
4. If your card was lost or stolen, specify the date you discovered it was missing.
5. Indicate the last transaction you made before the fraud occurred by filling in the date, merchant, and amount.
6. Answer whether you have ever provided your card or card number to someone not on your account to make a transaction for you, including any relevant names and addresses.
7. Repeat the previous step for your PIN, if applicable, noting the same details about who you may have provided it to.
8. If you believe someone may have access to your card, indicate yes or no and provide their name, address, and relationship to you, if applicable.
9. If the fraud was PIN-based, describe how you believe the suspect obtained your PIN in the provided space.
10. Indicate whether law enforcement has been notified about the fraud and provide the case number and agency if applicable.
11. Complete the section regarding transactions completed without a card, answering questions about free trials and contacting merchants.
12. List all unauthorized charges in the specified section, ensuring to include only relevant transactions.
13. Sign and date the form at the bottom, providing any additional information and contact number for follow-up.
14. After completing the form, save any changes, and then print, download, or share the document as needed.

Take action today by completing your CreditDebit Card Fraud Investigation Form online.