Get Client Complaint Form

Filing a complaint can be an important step in addressing your concerns. This guide will assist you in completing the Client Complaint Form efficiently and effectively to ensure your complaint is properly submitted.

Follow the steps to fill out the Client Complaint Form with ease.

1. Click ‘Get Form’ button to obtain the Client Complaint Form and open it for online editing.
2. In the general information section, fill in your last name, first name, street address, apartment or unit number (if applicable), city, province, telephone number, fax number, and preferred method of contact (telephone, letter, or email). Make sure to provide a valid email address and postal code.
3. For the complaint information section, indicate the party your complaint is about, choosing from options such as mortgage brokerage, mortgage lender/administrator, mortgage agent, or default insurer. Fill in the name of the individual or company you are complaining about, along with any relevant file numbers.
4. In the complaint details section, state the date when you first became aware of the issues leading to your complaint and clearly describe the nature of your complaint. Make sure to include any facts and supporting documents to strengthen your claims. If you need more space, indicate that extra sheets are attached.
5. Provide the contact information of the person you attempted to resolve the matter with, including their name and telephone number. Additionally, describe the steps you have taken so far to try to resolve the issue.
6. Indicate if you have commenced any legal action related to your complaint. If yes, provide a brief explanation.
7. Review the notification and consent section carefully to understand how your personal information will be handled. Confirm your consent by signing and dating the form.
8. Once you have filled out all sections of the form, you can save your changes, download, print, or share the completed form as necessary. Ensure that it is submitted via your chosen method of contact.

Complete the Client Complaint Form online today to ensure your concerns are addressed.