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  • Swarovski Optik Benelux Repair Service

Get Swarovski Optik Benelux Repair Service

SWAROVSKI OPTIK Customer Service DanielSwarovskiStrasse 70 A6067 Absam / Tirol, AUSTRIA Tel. 00 800 32 42 50 56 Email customerservice swarovskioptik.comBeNeLux Verwelkomingsstraat 17 1070 Brussel Tel. (B).

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How to fill out the SWAROVSKI OPTIK BeNeLux Repair Service online

Filling out the SWAROVSKI OPTIK BeNeLux Repair Service form online is a straightforward process that ensures your repair request is efficiently handled. This guide will provide you with clear, step-by-step instructions to assist you in completing the form correctly.

Follow the steps to successfully complete your repair service form.

  1. Click the ‘Get Form’ button to obtain the form and open it in your preferred editing tool.
  2. Begin by filling in the 'Enduser' section. Enter your name, address, ZIP code, city, country, telephone number, mobile number, and email address.
  3. Provide the 'Dealer' information if applicable. Similar to the end user, enter the dealer's name, dealer number, address, ZIP code, city, country, telephone number, mobile number, and email address.
  4. In the 'Product' section, specify the type of product you are sending for repair, such as binoculars, riflescope, spotting scope, accessory, or optronical instrument. Include the product name and serial number.
  5. Indicate any accompanying accessories like a strap, cover, binocular bag, mounting (scope), or others you are sending with the product.
  6. Detail the defect of the product by specifying any issues such as scratch, dust, coating defect, double image, focus defect, condensation, or others.
  7. If the product is under warranty, it will be repaired at no charge. If not, you will receive a cost-estimation for your approval before proceeding with repairs.
  8. In the 'Details' section, provide any additional information or description in English regarding the repair needed.
  9. Review your entries for accuracy. By signing, you agree to the storage and processing of your data for service purposes. You have the right to withdraw consent at any time.
  10. Finally, add the date and provide your signature. After completing the form, you may save your changes, download, print, or share it as required.

Complete your SWAROVSKI OPTIK BeNeLux Repair Service form online today for a quick and efficient repair process.

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4. How Long Does the Warranty Last? For Swarovski in the US and the Swarovski Online Shop in the US, a one-year warranty is offered for Swarovski Jewelry and Accessories and a two-year warranty for all other products incl. Swarovski Created Diamonds Jewelry.

If a piece is not covered by the terms of the Swarovski warranty policy, the company may offer a repair service subject to a fee.

Proof of purchase For products purchased from the Online Shop, the delivery receipt serves as the warranty and a certificate per online order. For all online purchases, the invoice or delivery receipt must be presented, in order to make any claims regarding the warranty or similar.

Click HERE to go to the online repair portal. Whether requesting a service order online or by phone at 800-426-3089 prompt 2, you will be asked to provide the model, serial number, and what the issue is you are experiencing, along with the owner`s name, contact and shipping information.

Swarovski Optik offers a fully transferable Limited Lifetime Warranty against factory defects. If the problem or damage is caused by the owner, there may be some costs involved, although this is not always the case.

Questions? Please contact our Customer Service Department at (800) 426-3089 or via email at info@swarovskioptik.us.

SWAROVSKI OPTIK offers a lifetime warranty against defects in materials or workmanship on the optical system of our products for products purchased by US and Canadian residents from an authorized SWAROVSKI OPTIK North American dealer.

SWAROVSKI OPTIK offers a lifetime warranty against defects in materials or workmanship on the optical system of our products for products purchased by US and Canadian residents from an authorized SWAROVSKI OPTIK North American dealer.

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