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Get Travel Money Atm Shortpay Request For Investigation. Travel Money Atm Shortpay Request For
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How to fill out the Travel Money ATM Shortpay Request For Investigation online
Completing the Travel Money ATM Shortpay Request For Investigation is essential when you experience issues with transactions at an ATM. This user-friendly guide provides step-by-step instructions to help you successfully fill out the form online.
Follow the steps to complete your request accurately.
- Press the ‘Get Form’ button to obtain the form and open it in your preferred editor.
- In Section 1, provide your customer details. Fill in your title, first name, last name, and home address. Include your state, postcode, home telephone number, business telephone number, and mobile number.
- In Section 2, input your card details. Enter the Travel Money card numbers for both the backup and primary cards associated with the transaction.
- Move to Section 3, where you will detail the transaction(s) requiring investigation. Make sure to attach any available receipts and a copy of your online transaction listing from the relevant website.
- In this section, specify the type of ATM used by ticking the appropriate box (CBA or Other Bank ATM). Enter the date of the transaction, the amount you attempted to withdraw, the amount you received, and the amount that was shortpaid.
- Record the time of the transaction and provide the location or details of the ATM used.
- In Section 4, give a detailed description of the problem in your own words. If you need more space, attach a separate piece of paper. Here, you should affirm that the details are true to the best of your knowledge and allow the bank to share information with the police if necessary.
- Finally, sign and date the form to complete your request.
- Keep a copy of the completed form and any original documentation for your records. Send or fax the signed form to the address indicated.
- If you do not receive an acknowledgment of your request within 10 business days, you may call Travel Money at 1300 660 700.
Start your request online today and resolve your ATM transaction issue effectively.
Transactions are most commonly disputed because of fraud (unauthorized charges) and a lack of merchant follow-through (merchandise not as expected, services not performed, credit not issued, etc.). When a transaction is disputed, the money originally paid to your business may be revoked and returned to the cardholder.
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