Get Lausd Trouble Call Kiosk

The Lausd Trouble Call Kiosk is a vital tool for Plant Managers with a Site Assigned Maintenance Worker. This guide provides a clear, step-by-step approach to effectively complete the necessary online form, ensuring that users can quickly and accurately submit calls for service.

Follow the steps to successfully navigate the Lausd Trouble Call Kiosk online.

1. Click ‘Get Form’ button to access the Kiosk application and open the form.
2. Log in using your LAUSD Single Sign-On account. Enter your username in lowercase, excluding the domain name, and provide your password.
3. Select your school site from the list presented when you log in for the first time. This will set your default site for future access.
4. Review the application home page where all open work orders assigned to your Maintenance Worker will be displayed. You can modify the selected school site if needed.
5. To view all service calls at your site, check the 'Show Area Based Work' checkbox. To narrow it down to only Site Based calls, uncheck this option.
6. Use the filter function to search for specific service calls by entering keywords related to the work order number, description, location, and other fields.
7. To create a new service call, click on the 'New Work Order' button, fill in the required fields, and select the appropriate option for the service call type before clicking 'Create Service Call'.
8. If you need to print a list of selected work orders, check the boxes for each desired work order and click on the 'Print Selected' button.
9. Reassign calls back to the Maintenance and Operations Area by selecting the work order and clicking on the 'Convert to Area Based' icon in the Actions column.
10. To change the status of a work order, select the appropriate status from the Actions column and click on the 'Change Status' icon.
11. Report time against a work order by clicking on the 'Report Time' icon and filling out the Labor Reporting window with the necessary information.
12. If necessary, reverse time by using the 'Report Time' button and following the steps to create a reversal transaction.
13. Print the Weekly Time Card report by clicking on the 'Weekly Time Report' button, entering the required details, and reviewing the generated report.
14. At any point, you can save changes, download, or print the form as needed.

Complete your documents online now for seamless service management.