Get Velocity Waiver

If your Points have not been credited after 14 days, or if you forgot to add your Velocity membership number prior to travelling, you can submit a missing Points claim after logging into your Velocity Account and following the steps provided.

If your Points have not been credited after 14 days, or if you forgot to add your Velocity membership number prior to travelling, you can submit a missing Points claim after logging into your Velocity Account and following the steps provided.

To ensure you automatically earn Velocity Points on your eligible travel, add your Velocity membership number to your booking prior to travel. You can add your Velocity membership number when you book your flight or call the airline directly to get it added to your booking or present your My Velocity Card at check-in.

To ensure you automatically earn Velocity Points on your eligible travel, add your Velocity membership number to your booking prior to travel. You can add your Velocity membership number when you book your flight or call the airline directly to get it added to your booking or present your My Velocity Card at check-in.

Yes, we advise a booking is made before your visit, this is because we can get fully booked to capacity and may have to turn you away if you don't have a booking with us. Velocity has an occupancy capacity for every session that we cannot exceed.

Yes, we advise a booking is made before your visit, this is because we can get fully booked to capacity and may have to turn you away if you don't have a booking with us. Velocity has an occupancy capacity for every session that we cannot exceed.

What should I wear? Wear comfortable clothes such as shorts, sweats, and t-shirts. No sharp objects such as belt buckles or clothing studs are allowed on trampolines. No jewellery is permitted while jumping.

What should I wear? Wear comfortable clothes such as shorts, sweats, and t-shirts. No sharp objects such as belt buckles or clothing studs are allowed on trampolines. No jewellery is permitted while jumping.

What should I wear? Wear comfortable clothes such as shorts, sweats, and t-shirts. No sharp objects such as belt buckles or clothing studs are allowed on trampolines. No jewellery is permitted while jumping.

What should I wear? Wear comfortable clothes such as shorts, sweats, and t-shirts. No sharp objects such as belt buckles or clothing studs are allowed on trampolines. No jewellery is permitted while jumping.

Shorts not ideal If you decide to wear shorts, we suggest shorts with an elastic waistband (athletic shorts are great). Always use comfortable fabrics. Please remember shorts expose your skin and can cause trampoline burns. Please be mindful when choosing your outfit!

Shorts not ideal If you decide to wear shorts, we suggest shorts with an elastic waistband (athletic shorts are great). Always use comfortable fabrics. Please remember shorts expose your skin and can cause trampoline burns. Please be mindful when choosing your outfit!

It's free to join. Frequent Flyer or not - you can earn Velocity Points doing virtually anything!

It's free to join. Frequent Flyer or not - you can earn Velocity Points doing virtually anything!

In general, when going to the trampoline park, you'll want to wear comfortable clothes that are relatively form-fitting. Baggy clothes could get in the way of you having fun and be a potential safety hazard. Leggings or joggers protect your legs from plastic burns or trampoline burn if you fall.

It's free to join. Frequent Flyer or not - you can earn Velocity Points doing virtually anything!

How old do you have to be to be? You must be 4 years or over to jump or bounce at Velocity. Children of 12 years and under must have a parent or guardian on site at all times.