Get Commercial Customer Change Request Form

This guide provides a comprehensive overview of how to successfully complete the Commercial Customer Change Request Form online. By following these detailed instructions, users can ensure that their requests for changes are processed efficiently and accurately.

Follow the steps to fill out the form online:

1. Click the ‘Get Form’ button to obtain the form and open it in your preferred browser.
2. In Section A, enter your current information, including the customer number, legal name, and old postal code. Ensure that you complete only the relevant sections for your change request.
3. Specify the effective date of the change in the format YYYY-MM-DD.
4. In Section B, provide your new legal name and operating name if it differs. Upload the necessary supporting documentation from the list provided.
5. If applicable, provide all impacted customer numbers in Section B-1 for new ownership, merger, or acquisition.
6. For any address changes in Section C, fill out the physical address details accurately. If redirection is necessary, ensure to handle it through the post office.
7. Indicate whether you want your Business Reply Mail redirected by selecting 'Yes' or 'No'.
8. In Section D, update your new contact information. Select all relevant options for different contact types.
9. In Section E, select your communication preferences for electronic notices regarding changes to your Canada Post agreement.
10. Fill out Section F regarding your invoicing preferences, ensuring you choose the most suitable delivery method.
11. Include any additional instructions for your change request in the designated area if needed.
12. Once you have completed the form, save your changes and download or print the document. You can share it via email to Customer Account Services at cdmpublic@canadapost.ca.

Complete your Commercial Customer Change Request Form online today to ensure your information is accurately updated.