Get Credit Debit Card Dispute Form

Cardholders are only entitled to dispute debit card charges if they're the victim of fraud or abuse. Otherwise, they must work with the merchant to refund any transactions they are unhappy with. Also, the bank might be more hesitant to issue a provisional credit, as the money belongs to the cardholder, not the bank.

How Do You File a Debit Card Chargeback? First, the customer must attempt to resolve the issue with the merchant directly if they haven't already. If the merchant doesn't respond to the customer's attempts to communicate or won't resolve the issue, they can call their bank to dispute the charge.

Contact the company or bank that issued the credit card or debit card. Tell them it was a fraudulent charge. Ask them to reverse the transaction and give you your money back.

You'll have at least 60 days to dispute a transaction if there's a billing error or fraud. But if there's an issue with a product or service that you bought, you might have up to 120 days to initiate a chargeback.

Cardholders are only entitled to dispute debit card charges if they're the victim of fraud or abuse. Otherwise, they must work with the merchant to refund any transactions they are unhappy with. Also, the bank might be more hesitant to issue a provisional credit, as the money belongs to the cardholder, not the bank.

Bad service and service not rendered are also eligible reasons to dispute a charge, even if you willingly made the purchase.

Contact your bank to make a claim Contact your bank to discuss your situation. A good place to start is to visit their website and look for details on 'disputed transactions' or 'chargeback claims'. If you can't find it, get in touch with your card provider and tell them you want to use the 'chargeback scheme'.

Bad service and service not rendered are also eligible reasons to dispute a charge, even if you willingly made the purchase.