Get Wireless Equipment Replacement Affidavit Faqs

This guide provides step-by-step instructions for users on how to complete the WIRELESS EQUIPMENT REPLACEMENT AFFIDAVIT FAQs online. By following these straightforward steps, you can ensure that your replacement request is submitted correctly and efficiently.

Follow the steps to complete your affidavit accurately

1. Click ‘Get Form’ button to obtain the WIRELESS EQUIPMENT REPLACEMENT AFFIDAVIT and open it in your preferred document editor.
2. Fill in Section I: Subscriber Information. Provide your printed name, mobile number, wireless carrier, billing address, email address, and contact number. Make sure all information is accurate.
3. Select the type of valid government-issued identification you are submitting from the options provided. This identification must be a clear, color copy that includes your name and photograph.
4. Proceed to Section II: Replacement Request Details. If your device was lost or stolen, ensure it has been reported to your wireless carrier and is disabled. Fill in the device make/model, IMEI/ESN/MEID, and the date of loss or incident.
5. Indicate the status of your device by selecting one of the options: Lost, Stolen, Damaged, or Malfunctioning. Provide a brief description of the incident or problem with your device.
6. Complete Section III: Sworn Statement. You must acknowledge your understanding of the implications of the replacement request and affirm that the information is accurate. Sign and date the affidavit.
7. Once the affidavit is fully completed, print and sign the document to ensure it is legally valid.
8. Scan or take clear pictures of both the signed affidavit and the government-issued identification. Ensure that the images are legible.
9. Submit both documents by email to Documents@brightstarprotect.com or by mail to Brightstar Device Protection, LLC, Attn: Asset Protection, P.O. Box 03, Alpharetta, GA 30009-9998.
10. After submission, allow up to 2 business days for review. If you provided your email address, await confirmation. If not contacted within 2 days, reach out to (855) 562-1955 for updates.

Start filling out your WIRELESS EQUIPMENT REPLACEMENT AFFIDAVIT FAQs online today to ensure your replacement request is processed promptly.