Get Body Shop Sop Example

Filling out the Body Shop Sop Example online can streamline your processes and enhance efficient communication among your team members. This guide provides clear, step-by-step instructions to assist you in accurately completing the document with ease.

Follow the steps to successfully fill out the Body Shop Sop Example.

1. Press the ‘Get Form’ button to access the document and open it in your preferred editor.
2. Begin with the greeting section. Here, ensure that you include the appropriate greeting script for answering phone calls. Specify who is responsible for this task and add details on how to manage incoming calls effectively.
3. Proceed to the estimating section. Define the type of repair needed, either insurance or customer pay. It is important to document any special notes or expectations regarding the estimates.
4. In the selling repairs section, provide a brief about introducing the estimator, building rapport with the customer, and how to present the estimate effectively. This may include upselling techniques and maintaining a high closing ratio.
5. For scheduling repairs, be sure to document the process of checking availability and scheduling jobs accurately. Enter repair dates and confirm arrangements with customers as necessary.
6. Move to the RO file creation. Create both Master RO and Working RO files in Stellix. Ensure that all required fields are completed, parts are ordered, and necessary paperwork is in the appropriate locations.
7. During the vehicle check-in, verify initial payment policies and ensure that the necessary authorizations are signed. Document customer interactions and details about the vehicle.
8. After the vehicle check-in, proceed with dispatching production support. Ensure work order packets are properly handled and that technicians have all necessary materials to start the job.
9. Complete the quality control process by documenting inspections throughout the job stages. Make sure all quality checkpoints are logged.
10. Before delivery, finish pre-closing tasks by verifying all documentation, approvals, and information in Stellix are complete.
11. Finally, during delivery, walk the customer through the finished work, handle payment processing, and ensure all paperwork is closed accurately in the system.
12. Once you have filled out all sections, review the form for accuracy, save your changes, and choose whether to download, print, or share the finalized document.

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