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At the Nevada Division of Public and Behavioral Health, our mission is to protect, promote and improve the physical and behavioral health of the people of Nevada. Our main office is located at 4150 Technology Way in Carson City with regular business hours of 8 a.m. to 5 p.m. Monday through Friday.

At the Nevada Division of Public and Behavioral Health, our mission is to protect, promote and improve the physical and behavioral health of the people of Nevada. Our main office is located at 4150 Technology Way in Carson City with regular business hours of 8 a.m. to 5 p.m. Monday through Friday.

Health Facility Complaints File a Complaint Online. Complaint Form - PDF. Print this form, fill it out and fax to (702) 486-6520. Call the Complaint Intake line at (702) 668-3250. Leave a message if no one is available to assist you at the time of your call. Your call will be returned in 48-72 hours.

In Nevada, the Bureau of Health Care Quality and Compliance (BHCQC) oversees Nursing facilities (6). The website includes contact information, an online Complaint form, and a Complaint Process Fact Sheet including information about the prioritization of complaints, and the overall investigation process.

The Bureau of Health Care Quality and Compliance (HCQC) licenses the following health facility types in Nevada. HCQC also investigates complaints against health facilities in Nevada. Click on the name of the facility type to learn more about it and about licensing requirements.

The state Department of Health and the U.S. Department of Health and Human Services Centers for Medicare and Medicaid Services (CMS) conduct inspections or “surveys” on nursing homes to ensure they are meeting all regulations.