Get Cigna Appeal Request

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If you are unsatisfied with the result of your first appeal, a second appeal may be initiated within 60 calendar days of the date of the first appeal decision letter. Appeal decisions are made within 30 days of receipt by CIGNA and written notification of the decision is sent to you via letter or EOP.

An appeal is a request to change a previous adverse decision made by Cigna. You or your representative (Including a physician on your behalf) may appeal the adverse decision related to your coverage.

Steps to submit a request or check the status of a request: Log in to CignaforHCP.com. Click on the request type below to be taken directly to the steps for that request type. o Steps to submit a claim reconsideration or appeal request. ... o Steps to appeal a precertification decision.

Before beginning the appeals process, please call Cigna Customer Service at 1(800) 88Cigna (882-4462) to try to resolve the issue....Why Submit an Appeal. ScenarioAppeal PathPrecertification (authorization) not obtained – services deniedHealth care provider appeal7 more rows

Your appeal should be submitted within 180 days and allow 60 days for processing your appeal, unless other timelines are required by state law.

To begin the process, you must complete an administrative or insurance company appeal. During this phase, you can submit new evidence that supports your claim, including medical records and expert opinions. The insurance company should then review this information and issue a new decision.