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Get Disconnection Request Form - Kiwasco - Kiwasco Co
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How to fill out the Disconnection Request Form - Kiwasco - Kiwasco Co online
This guide provides comprehensive instructions on completing the Disconnection Request Form for Kiwasco online. By following these steps, users can ensure that their application for disconnection is filled out accurately and efficiently.
Follow the steps to fill out the Disconnection Request Form online.
- Click ‘Get Form’ button to obtain the form and open it in the editor.
- Provide customer details in Part A. This includes entering your name, ID or PIN number, occupation, address, phone number, plot and section/street information, water account number, meter book number, meter number, size, and your signature along with the date.
- Indicate the reason(s) for disconnection and your date of departure in the designated fields.
- In Part B, the designated verifying officer will need to provide their name and assignment details. They will complete the verification report by visiting the customer's residence, noting the date of visit, the status of the meter (working or not), and the current meter reading.
- Part C needs to be filled out by the billing executive who will record the customer deposit amount paid, the billing period, date of reading, present and previous meter readings, consumption, the total billed amount, previous balance, and total amount payable. Ensure that the billing executive's name, signature, and date are included.
- Part D is for review by the customer care manager who will confirm the application with their name, signature, and date.
- Finally, in Part E, the head of the commercial section will assess the request for account closure and deposit refund. They will indicate whether the request is approved or not and will include their name, signature, and date.
- Once all sections are completed, save any changes, download the form, print it if necessary, or share it according to your needs.
Complete your Disconnection Request Form online today to ensure your request is processed smoothly.
Dial *483*86# Send a short message to our toll free code 40222 with the format “KIWASCO complaint”, e.g. “KIWASCO burst near Kanyamedha school” Send an email to customercare@kiwasco.co.ke.
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