Get Warranty Claim Form - Samil Power

Filing a warranty claim can be a crucial step in addressing issues with your product. This guide provides a clear, step-by-step approach to accurately filling out the WARRANTY CLAIM FORM from Samil Power online, ensuring you provide all necessary information for a successful submission.

Follow the steps to complete the warranty claim form effectively

1. Click ‘Get Form’ button to download the warranty claim form and open it in your preferred editor.
2. Enter the Case ID at the top of the form, if applicable. This helps in tracking your claim efficiently.
3. Fill in the date of the claim submission. Make sure to use the current date for accurate record keeping.
4. Provide the Installation Company name in the designated field, ensuring accuracy as this is a required piece of information.
5. Fill in the telephone number where the installer can be reached, noting that this field is mandatory.
6. Optionally, enter the installer’s email address and mobile number for further correspondence.
7. Enter the End Customer Name, ensuring this matches official documentation as it is a required field.
8. Provide the contact telephone number for the end customer, which is necessary for follow-up communications.
9. Optionally, include the end customer's email address and mobile number.
10. Complete the site address section, including zip or postcode, where the installation took place, marking this section as required.
11. If different, fill in the delivery address for replacement, ensuring all details including postcode are accurate.
12. In the System Details section, enter the inverter model and serial number, both of which are mandatory.
13. Optionally include inverter firmware version, total quantity of inverters, commissioning date and total energy generated in kWh.
14. Provide details about the PV panel brand, number of strings, number of PV panels, and number of panels per string.
15. Fill out the technical details regarding AC and DC specifications.
16. Describe the fault in detail in the fault description section. This helps the team understand the issue better.
17. Complete the blue section regarding collection details, including on-site contact name, contact number and email, and available collection date.
18. Fill in the collection address if it is different from the site address, including zip or postcode.
19. Once all fields are completed, review the form for any errors or omissions to ensure accuracy.
20. Save the changes made to the form. You can download it, print it, or share it as needed.

Complete your warranty claim form online today to ensure a smooth resolution process.