Get Complaints Form - Uganda Retirement Benefits Regulatory - Urbra Go

Completing the complaints form for the Uganda Retirement Benefits Regulatory Authority can be straightforward when approached systematically. This guide provides step-by-step instructions to help users fill out the form accurately and efficiently.

Follow the steps to successfully complete the complaints form.

1. Press the ‘Get Form’ button to access the complaints form and open it for completion.
2. In Part A, fill in the details of the beneficiary. Provide your title, full names, date, age, sex, date of birth, ID number, telephone number, email address, and physical address.
3. Move to Part B and complete details of employment. Include the name and address of your employer, your employment status, the date you joined and left the service, the period of service, the name and address of your retirement scheme, and the scheme’s personal reference number if applicable. Also, briefly state the reasons for leaving service.
4. In Part C, provide a brief description of the complaint you are lodging.
5. Proceed to Part D. In Part D (I), indicate whether you or another person has previously lodged a complaint with URBRA. If yes, provide details about when the complaint was made, who handled it, and the response received.
6. In Part D (II), answer whether you or another person has brought a complaint to any other institution aside from URBRA. If yes, list the institutions and the responses provided, attaching any related correspondence.
7. In Part E, provide your name, address, contact information, and signature. If a representative is signing, ensure to include evidence of their ID or authority.
8. Finally, save your changes. You can download, print, or share the completed form as needed.

Complete your complaints form online today for effective resolution.