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  • Solax Warranty Registration

Get Solax Warranty Registration

Warranty Registration Form For Customer (Compulsory) Name Country Phone Number Email Address State Zip Code Product Serial Number Date of Commissioning Installation Company Name Installer Name Contracts.

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How to fill out the Solax Warranty Registration online

Filling out the Solax Warranty Registration online is a straightforward process that ensures your product is covered under warranty. This guide will provide you with detailed, step-by-step instructions to complete the registration successfully.

Follow the steps to complete your warranty registration online.

  1. Press the ‘Get Form’ button to access the registration form. This will open the document in your preferred editing tool.
  2. Begin by providing your personal information in the 'For Customer' section. Fill in your full name, country of residence, phone number, and email address. Make sure all details are accurate to avoid any issues with your warranty.
  3. Continue by entering your complete address, including state and zip code. This information is essential for warranty validation.
  4. Locate the 'Product Serial Number' field, and input the unique serial number found on your product. This number identifies your specific unit.
  5. Indicate the 'Date of Commissioning.' This date marks when the product was first put into service.
  6. Fill in the 'Installation Company Name' along with the installer’s name. If a contracting company performed the installation, provide their contract license number as well.
  7. If applicable, provide details regarding the system components. Fill in the information for any modules or batteries associated with your product, including module brand, system size, number of strings, panels per string, battery type, and number of batteries attached.
  8. Document the 'Date of Delivery' to confirm when the product was received.
  9. Finally, ensure to sign the form in the provided signature area to validate your registration.
  10. Review all the information for accuracy. After confirming that all fields are complete and correct, you can proceed to save, download, print, or share the form as needed.

Complete your Solax Warranty Registration online today to ensure your product is protected.

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Our inverters upload operational data to the Xcloud* via WiFi. Xcloud collects and processes that data every 5 minutes. You can then monitor the data by simply logging into a registered account via your PC, iPhone, tablet or Android device.

Please ensure that the serial number for the product is correct (this can be found on the label on the side/rear of the product).

The signup form is quite straightforward, however, one thing to note here is the 'Registration Number'. This can be either be found on the side of the SolaX Pocket Wi-Fi box that the dongle came in, or alternatively by using a Wi-Fi enabled device and finding the list of available networks in the area.

Plug in the Wi-Fi dongle into the Wi-Fi port at the bottom of your inverter. Go to your PC or Mac device and open the Wi-Fi settings. Connect to the network named SolaX ######. Once connected, access your web browser, this could be Google Chrome, Firefox, Internet Explorer etc.

The signup form is quite straightforward, however, one thing to note here is the 'Registration Number'. This can be either be found on the side of the SolaX Pocket Wi-Fi box that the dongle came in, or alternatively by using a Wi-Fi enabled device and finding the list of available networks in the area.

It means the wifi setting is failed. Please check the signal strength of home router. ( strength of signal must be over 3 bar ) Check SSID and password again. Check whether home router is under normal working condition.

To request the replacement of an Inverter, you must contact the SolaX Power Service Center. Email: service@solaxpower.com Call: 1300 476 529 Monday to Friday from 8:30am to 5:30pm (excluding public holiday).

Here you will be prompted for a username & password, this is 'admin' 'admin'.

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