You can also ask assistance from our Customer Service or your servicing Takaful Advisor for further clarifications....How do I submit a claim? Step 1 : Identify the type of claim. ... Step 2 : Obtain claim form. ... Step 3: Prepare documents required. ... Step 4: Certify your documents. ... Step 5: Submit!

Log on to our myTakaful Customer Portal to update your bank account details. If you have provided us with your bank account details, the Cash Back payment will be credited to your bank account within seven (7) working days from the date of this email.

Once you have downloaded and completed the claim form, please submit to our Customer Service Centre located at the ground floor of our Head Office or any of our TMCCs nearest to you. We will update you on the status of your claims within 14 working days.

Each participant makes a donation to a Takaful fund. In the event of a loss, the participant will receive the amount of its claim, subject to the Takaful terms and conditions. Takaful has its roots in “Kafalah” (guaranteeing each other). Kafalah has been going on for more than 1000 years.

How do I submit my request for a cancellation or termination? For any cancellation or termination request, you are required to submit the endorsement form to any of our Takaful myCare Centres, subject to approval by Takaful Malaysia. Where can I get the endorsement form? Please download the endorsement form here.

Takaful members contribute to a pool of funds that members can use to receive financial support in a covered loss. The Takaful system is built on cooperation, responsibility, assurance, protection, and assistance among groups of participants.

You can also ask assistance from our Customer Service or your servicing Takaful Advisor for further clarifications....How do I submit a claim? Step 1 : Identify the type of claim. ... Step 2 : Obtain claim form. ... Step 3: Prepare documents required. ... Step 4: Certify your documents. ... Step 5: Submit!