Get APPLICATION TO CONNECT TO WATER AND SEWER

The source for DeKalb County's drinking water is the Chattahoochee River. DeKalb County has a Raw Water Pumping Station, in north Fulton County above the City of Atlanta.

New service requests can be made by completing the Application for Water & Sewer Service which can be found on our website under “How do I turn on/transfer/turn off Water Service”. Once the application is completed, you may print and mail it in with the required documentation.

If you have questions or concerns about your water bill, please call 404-378-4475. To dispute your bill, please call 404-371-3000.

To establish sanitation service, contact the county at (404) 294-2900 or sanitation@dekalbcountyga.gov. Water service is provide by the DeKalb County Department of Watershed Management and must be established directly with them.

Water and Wastewater Services Downloadable Service Application Forms. with the deposit and new service fee. After completing the application form, call WWS Customer Service (954) 831-3250 for further instructions.

What are the water billing cycles for DeKalb County customers? DeKalb County has two (2) billings cycles – monthly and bi-monthly. The monthly cycle is approximately 30 days and the bi-monthly cycle is approximately 60 days. The actual number of days can vary.

New Water Service Owners may be able to sign up over the phone. Please call 336-373-CITY (2489) for more details. Applications may be filled out at the J. Edward Kitchen Operations Center, 2602 S.

Water and sewer: All water and sewer services can be set up and paid through the DeKalb County Utility Customer Operations Service Center (UCO). New services can be set up simply by emailing customer service at newwaterservice@dekalbcountyga.gov.