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Get SG AVA Food Recall Plan and Emergency Contact 2012

Please rest assure that all contact details will be kept confidential. For companies that do not have a food recall plan ready we have attached the standard recall procedure Appendix B to assist you to draw up your food recall plan. We would appreciate your returns by 31st May 2012 either by fax to 62215091 or through email to AVAImport ExportFoodstuff ava.gov.sg. 5 Maxwell Road 02-00 Tower Block MND Complex Singapore 069110 Fax 65 6221 5091 CIRCULAR QID/IERD/2012 27 Feb 2012 To all Food Importers All declaring agents are requested to inform the importers on the contents of the circular Dear Sir/Mdm FOOD RECALL PLAN AND EMERGENCY CONTACT DETAILS As part of our work plan to enhance collaboration with the food industry for operational readiness for food recalls AVA is requesting all food importers to provide us with a copy of your company s food recall plan. Please also provide us with your company s emergency contact details format as in appendix A. We strongly encourage email addresses and handphone numbers of the contact person s to be provided as we need to be able to reach out to all involved parties as soon as possible in a food recall event. You may contact Mr Lim Tiong Peng or Mrs Koh-Ho She Luan at Tel 63258496 and 63257623 if you need further clarification* Yours faithfully Chua Lay Har Assistant Director Food Section Import Export Regulation Division Quarantine Inspection Department for Director-General Agri-Food Veterinary Services This is a computer generated circular no signature is required* Appendix A Establishment Details Name of establishment Address Postal code Operating hours Fax No* Contact person overall in-charge of the establishment e*g* CEO Managing Director General Manager 1 Name 2 Job Title 3 Office Tel No* 4 Handphone No* 5 Email address 6 Fax No* if any Alternate contact person 1 Standard Recall Procedures SRP for imported food products including meat seafood fresh fruits and vegetables and processed food Importers receive complaints feedback or notification from customers suppliers competent authority of the exporting country or AVA that a product imported is identified as having a reasonable possibility that use or consumption of the food could cause adverse health consequences Voluntary recall by importer Inform AVA of the problem Mandatory recall instructed by AVA Obtain and consolidate all necessary information about the food product Stop the distribution and sale of the affected product as soon as possible Notify other relevant parties include 1. the distribution network/chain trade customers retailers 2. the public consumer level recall 3. food industry organisations Effectively and efficiently remove from the market place any product which is potentially unsafe 1. retrieve the food product from the market place 2. dispose of the food product accordingly Report on the recall including the action taken to prevent a recurrence of the problem. You may contact Mr Lim Tiong Peng or Mrs Koh-Ho She Luan at Tel 63258496 and 63257623 if you need further clarification* Yours faithfully Chua Lay Har Assistant Director Food Section Import Export Regulation Division Quarantine Inspection Department for Director-General Agri-Food Veterinary Services This is a computer generated circular no signature is required* Appendix A Establishment Details Name of establishment Address Postal code Operating hours Fax No* Contact person overall in-charge of the establishment e*g* CEO Managing Director General Manager 1 Name 2 Job Title 3 Office Tel No* 4 Handphone No* 5 Email address 6 Fax No* if any Alternate contact person 1 Standard Recall Procedures SRP for imported food products including meat seafood fresh fruits and vegetables and processed food Importers receive complaints feedback or notification from customers suppliers competent authority of the exporting country or AVA that a product imported is identified as having a reasonable possibility that use or consumption of the food could cause adverse health consequences Voluntary recall by importer Inform AVA of the problem Mandatory recall instructed by AVA Obtain and consolidate all necessary information about the food product Stop the distribution and sale of the affected product as soon as possible Notify other relevant parties include 1. the distribution network/chain trade customers retailers 2. the public consumer level recall 3. food industry organisations Effectively and efficiently remove from the market place any product which is potentially unsafe 1. .

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