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  • Petplan Claim Form

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For Petplan use only the pet insurance people Claim Form for Veterinary Fees Are you completing this form for a: New illness or injury Complete ALL sections clearly and in full. Continuation illness.

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How to fill out the Petplan Claim Form online

Filing a claim with Petplan requires completing the Claim Form for Veterinary Fees accurately. This guide will help you understand each section of the form and provide step-by-step instructions to ensure your claim is processed smoothly.

Follow the steps to complete your Petplan Claim Form online.

  1. Click ‘Get Form’ button to obtain the Petplan Claim Form and open it for editing.
  2. Begin by completing the policyholder's details. Enter your policy number, surname, first name, contact number, and email address. Ensure the policyholder's address is accurate and update it if it differs from your Certificate of Insurance.
  3. Provide information about your pet, including the pet's name, date of birth, breed, and whether they are insured with another company. If this is your first claim, attach a complete clinical history from all vets who treated your pet.
  4. Detail the nature of the illness or injury. Include when you first noticed the condition, any details about how the injury occurred, and confirm whether any related claims have been made with another insurance provider.
  5. Fill in the payee details by choosing how you would like to receive the claim payment: directly to the vet, to the policyholder, or to a different name.
  6. Ensure your vet completes their required sections, which include detailing the condition treated and confirming if the pet is vaccinated against conditions covered in the claim.
  7. Review all information provided to confirm accuracy. Ensure all sections are complete, both you and your vet have signed the form, and all itemized invoices are included.
  8. Finally, complete any final checks, save your changes, and submit the claim form per the instructions provided. You can download, print, or share the completed form as needed.

Start your claim by filling out the Petplan Claim Form online today!

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Questions & Answers

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Contact support

To get an idea of whether you will be covered for a particular treatment it is best to speak to our claims service team on 0330 102 6735.

There is a fifteen (15) day waiting period after the effective date of the policy during which we will not cover any injury or illness of your pet. There is a six (6) month exclusion on hip dysplasia*, cruciates and patellas. Waiting periods vary by state.

Claims are processed within 30 days of receipt. The response will be either payment, request for more information (incomplete claim form, medical records needed) or denial (ineligible service or condition). You can request a claim review on behalf of your client.

So we won't increase your premium just because you have made a claim. We can pay your vet directly so you can concentrate on getting your pet back to the best of health. We pay 97% of claims we receive. That's over £5million paid every week to help Petplan pets get the veterinary treatment they need.

You have 12 months from the point of the illness or injury taking place in which to submit a claim, this will be based on the start date of the treatment.

How long does Petplan take to assess claims? We aim to process claims within a week. You can monitor the progress of your claim with our online claims tracking service.

Get treatment, file a claim and get reimbursed. ... Get treatment for your pet. Sick pets need prompt face time with their vet. ... File a pet insurance claim. To file a claim, complete your pet insurance provider's claim form and send it to them with copies of your paid invoices.

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