Get Caltrain Monthly Pass Refund

This guide will assist you in completing the Caltrain Monthly Pass Refund form efficiently online. By following these steps, you can ensure that your refund request is processed smoothly.

Follow the steps to successfully complete the refund form.

1. Press the ‘Get Form’ button to obtain the Caltrain Monthly Pass Refund form and open it in the editor.
2. Begin by filling out the 'Customer Information' section. Enter your full name, address, city, state, zip code, email (required for credit card customers), and your day phone number with area code.
3. Proceed to the 'Ticket Information' section. Here, select the reason for your refund request and specify the amount you are requesting.
4. Indicate the ticket type, the zones from which the ticket was purchased, and the destination zones.
5. Fill in the date and time of your purchase, alongside the station where you bought the ticket. Specify the ticket machine location and the ticket vending machine number.
6. If you paid by credit card, select the type of card used and provide the last eight digits of the card number. Don’t forget to include the expiration date.
7. Ensure all required sections are complete and have been double-checked for accuracy. Incomplete requests will not be processed.
8. Attach all original tickets and, if available, include copies of any receipts. Note that copies of tickets will not be accepted.
9. Mail the completed form, along with the tickets and receipts, to the provided address within 30 days of purchase.
10. After mailing your refund request, Caltrain will contact you within two weeks with their determination.

Complete your refund document online today to ensure a timely processing of your request.