Get 60-day Return Guarantee Claim Form - Citibank

This guide provides clear, step-by-step instructions on how to complete the 60-Day Return Guarantee Claim Form for Citibank online. By following these directions, you can ensure that your claim is submitted accurately and efficiently.

Follow the steps to successfully complete your claim form.

1. Press the ‘Get Form’ button to access the 60-Day Return Guarantee Claim Form and open it in your chosen online document editor.
2. Fill in your daytime phone number in the designated field. This is important for any follow-up communications regarding your claim.
3. Enter your full name as the member making the claim in the 'Member Name' section.
4. Input the current date in the 'Date' field to indicate when the form is being completed.
5. Provide your full address in the 'Member Address' section to ensure that the refund check is sent to the correct location.
6. In the 'Product' field, specify the item you are returning. Make sure this matches your original purchase.
7. Enter the original purchase date for the product in the respective section to validate your claim within the 60-day period.
8. Fill in the manufacturer’s name in the provided field.
9. Indicate the reason for return briefly in the 'Reason for Return' section.
10. Provide the model number of the product in the corresponding field.
11. Input the original purchase price of the item, excluding tax, shipping, and handling costs.
12. Sign and date the form at the bottom to confirm that all information provided is accurate and that you understand the terms of the claim.
13. Gather all required documentation, including the completed claim form, the product (with warranty if applicable), and a copy of the original sales receipt.
14. Ensure all documentation is placed in the shipping package for submission.
15. Send the package to the address provided: 60-Day Return Guarantee, 300 W. Schrock Road, Westerville, OH 43081-2873. Insuring the package is suggested.

Submit your documents online today and take the next step toward processing your claim.