Get Customer Dispute Request Form 513 Submit Customer Dispute Information

The Customer Dispute Request Form 513 is designed to assist you in formally disputing a transaction on your account. This guide will provide clear and concise instructions on how to accurately fill out this form online, ensuring that your dispute is submitted correctly and efficiently.

Follow the steps to complete your Customer Dispute Request Form 513 online

1. Click the ‘Get Form’ button to access the Customer Dispute Request Form 513, allowing you to open it for editing.
2. Begin by entering your card number in the designated field to identify your account.
3. Provide the date that your account was hot carded to indicate when the card was flagged for disputes.
4. Input the cardholder's name as it appears on the card in the respective field.
5. Fill in the hot card purge date to specify when the hot card status was removed.
6. Enter the cardholder's address, ensuring all details are current and correct.
7. Indicate the date of the last valid transaction to clarify your transaction history prior to the dispute.
8. For the disputed transaction, fill in the date and dollar amount involved in the dispute.
9. Specify the merchant name related to the disputed transaction.
10. Confirm your efforts to resolve the dispute with the merchant by indicating 'yes' or 'no' if you attempted the resolution.
11. Select the appropriate category for your dispute by checking one of the provided options that best describes your issue.
12. If relevant, provide details related to whether the card was lost or stolen, and include any additional necessary information.
13. Include any required attachments or receipts that support your dispute, depending on the category you've selected.
14. Sign and date the form to validate your request before finalizing.
15. Once you have filled out all sections of the form, review for accuracy. Save changes, download, or print the form as needed.

Complete your Customer Dispute Request Form 513 online today to ensure your transaction dispute is processed promptly.