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  • Nintendo Repair Request Form

Get Nintendo Repair Request Form

T IN UNAUTHORISED PRODUCTS AND/OR SOFTWARE TO NOT OPERATE WITH THE NINTENDO PRODUCT. PAYMENT FOR ANY REPAIR WORK MUST BE RECEIVED IN FULL BEFORE COMPLETION OF REPAIR. NINTENDO RESERVES THE RIGHT UNDER THE VICTORIAN DISPOSAL OF UNCOLLECTED GOODS ACT 1961, TO DISPOSE OF GOODS (LEFT UNCOLLECTED FOR A PERIOD GREATER THAN 90 DAYS), TO RECOVER COSTS. NINTENDO RECOMMENDS BACKING UP ANY SAVE DATA TO A SD CARD, AS REPAIR MAY RESULT IN THE LOSS OF USER DATA. NINTENDO CANNOT BE HELD RESPO.

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How to fill out the Nintendo Repair Request Form online

Filling out the Nintendo Repair Request Form online is a straightforward process that ensures your device gets the attention it needs. This guide will walk you through each section of the form to help you complete it accurately and efficiently.

Follow the steps to fill out the Nintendo Repair Request Form online:

  1. Click ‘Get Form’ button to access the repair request form and open it in your preferred editor.
  2. Enter your full name in the designated field using block letters.
  3. Provide a valid phone number where you can be reached.
  4. Fill in your address, including suburb, state, and post code.
  5. Include your mobile number if applicable.
  6. List your email address for communication regarding your request.
  7. Describe the fault of your product in detail in the 'Fault Description' section.
  8. Specify the items you are sending for repair in the 'Sent Items' section.
  9. Indicate the product type, such as Switch or 3DS, in the 'Product' field.
  10. Check whether a proof of purchase is attached by marking 'Yes' or 'No'.
  11. Note the age of the product as precisely as possible.
  12. Enter the serial number of your device to identify it.
  13. List any accessories included for repair, such as stylus, dock, or HDMI cable.
  14. Mention any software titles sent for repair in the corresponding field.
  15. Specify the total number of items being sent for repair.
  16. Review all information for accuracy, then save your changes, download, print, or share the completed form as needed.

Complete your Nintendo Repair Request Form online today to ensure a swift repair process.

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Contact support

Try our website at support.nintendo.com or call our Consumer Assistance Hotline at 1-800-255-3700, rather than going to your retailer. Hours of operation are 6 a.m. to 7 p.m., Pacific Time, Monday - Sunday (times subject to change).

Create or log in to your Nintendo Account (or continue as a "Guest") so we can securely communicate with you about your repair. Enter your serial number to verify your system's warranty status, if applicable. Add the repair and shipping details, and any billing information.

The Nintendo Switch console will need to be repaired. For your convenience, Nintendo offers a quick and easy-to-use online repair process.

Complete these steps Include a repair letter with the system before placing the system in the box. ... Place the items in need of repair in a plain box and pad it well to prevent damage. ... Attach the provided shipping label to the box, or write the repair center's address on the outside of the box.

If your product issue is covered under our warranty, you won't pay a fee. Otherwise, repairs are considered out of warranty (and not covered) when: Your product is no longer covered by the Nintendo warranty.

If your product issue is covered under our warranty, you won't pay a fee. Otherwise, repairs are considered out of warranty (and not covered) when: Your product is no longer covered by the Nintendo warranty.

Create or log in to your Nintendo Account (or continue as a "Guest") so we can securely communicate with you about your repair. Enter your serial number to verify your system's warranty status, if applicable. Add the repair and shipping details, and any billing information.

The warranty on hardware products lasts for one year from the date of purchase. For accessories and games published by Nintendo, the warranty lasts one or three months from the date of purchase depending on the country in which the product was purchased. Proof of purchase is needed to receive warranty service.

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