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BB&T Customer Statement of Disputed Transaction Please check only one item and print all information. Use a separate form or additional pages to document each dispute. Mail to: Cardholder Services,.

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How to fill out the BB&T customer statement of disputed transaction online

Disputing a transaction on your BB&T account can be a straightforward process when you fill out the customer statement of disputed transaction form correctly. This guide provides detailed instructions on how to complete the form online, ensuring that your dispute is processed efficiently.

Follow the steps to successfully complete the form.

  1. Click ‘Get Form’ button to obtain the form and open it for completion.
  2. Enter your name in the designated field. Ensure it is accurate as it appears on your account.
  3. Fill in the transaction date, providing the date the disputed transaction occurred.
  4. In the transaction description section, provide details about the nature of the transaction.
  5. Input your account number carefully, as this links the form to your specific account.
  6. Fill in the post date of the transaction, which indicates when the charge was processed on your account.
  7. Indicate the amount of the disputed transaction in the specified field, ensuring the amount is correct.
  8. Provide the reference number associated with the transaction, if available, to assist with processing.
  9. Choose the appropriate reason for the dispute from the provided options, keeping in mind to select only one item. Provide detailed information based on your selected reason.
  10. Sign the form with your cardholder signature and date it appropriately.
  11. Include your home and work phone numbers in the spaces provided for further contact during the resolution process.
  12. After completing the form, save the changes, then you may download, print, or share the form as required.

Complete your disputes online efficiently with the BB&T form.

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Branch Banking and Trust Company is now Truist Bank. Learn more. BB&T and SunTrust have merged to become Truist.

You can check your balance any time by visiting our cardholder service site (opens in a new tab) or by calling 866-594-2076.

Immediately contact your local BB&T branch or call 800-BANK-BBT (800-226-5228).

BB&T has products and services just for property management companies and community associations. We offer deposit and payment processing services; payment activity reporting; coupon books and statements; payments by ACH; and online, CDARS and association loans.

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