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You don't, there is no way to set the Resolution field to not be required. Jira is hard coded for the Resolution field to always be required when it appears on a screen.

As the Resolution Field is a Required Field, if it is added to a "Default" Screen, newly created or edited issues will be in a Resolved state as the field would be populated by the Default Resolution Value.

For this step, we will add a new transition to the workflow that will set the resolution field to the expected resolution value: Make sure you are still logged in as a Jira Administrator. Go back to the page ⚙ > Issues > Workflows. Scroll down to the workflow identified in Step 1, and click on the Copy button next to it.

Resolution Set Using a POST Function Locate your Workflow: > Issues > Workflows. Click Edit under Actions for your workflow. Select your "Done" transition, and Click POST Functions. Click 'Add POST Function > Select 'Update Issue Field' Select Resolution for Issue Field and the appropriate Field Value.

Resolution Field Resolution is a special field in JIRA. It has an initial value of 'Unresolved', which means the field is NULL in the database. It is ALWAYS required when it appears on the screen. ONLY display it on the screen during a transition to the status where you want it set.

In the Fields section, click Field configurations. Click Configure next to the field configuration you wish to edit. You will see “Required” next to fields that have already been marked required. Click Optional to remove this requirement.

This work around worked for me. Remove the Resolution field from all views but the Closed screen. Remove the default value for the Resolution field. Set a Validator up so that the Resolution field must be changed when transitioning to Closed.

Resolution is a special field in JIRA. It has an initial value of 'Unresolved', which means the field is NULL in the database. It is ALWAYS required when it appears on the screen. ONLY display it on the screen during a transition to the status where you want it set.

This work around worked for me. Remove the Resolution field from all views but the Closed screen. Remove the default value for the Resolution field. Set a Validator up so that the Resolution field must be changed when transitioning to Closed.

Resolution is a system Field and it's always mandatory. You cannot make it optional from Configuration scheme. You need to remove it from create/edit screen and try creating a task. Try removing it and create a new task.

1:30 10:38 How to Make Fields Required in Jira as a Jira Admin | Atlassian Jira YouTube Start of suggested clip End of suggested clip And you're gonna find your component. Field and once you find this component field you hit required.MoreAnd you're gonna find your component. Field and once you find this component field you hit required. And this is great this is this is what we want right somebody wanted the field required.

Solution Go to the project settings > Workflow; Edit the desired workflow; Find the transition that will reopen the issue and click on it; Navigate to the pop-up and click on Post Functions, then click Add post Function; Add the Clear Field Value event as a post function; Select the Resolution field and click add;

Look for the copy of the workflow in the page ⚙ > Issues > Workflows and click on the Edit button next to it. This copy will be a temporary workflow that we will edit and use to fix the issue resolution field. Switch to the diagram view, then click on the Add a transition button to create a new temporary transition.

This work around worked for me. Remove the Resolution field from all views but the Closed screen. Remove the default value for the Resolution field. Set a Validator up so that the Resolution field must be changed when transitioning to Closed.

Resolution is a system Field and it's always mandatory. You cannot make it optional from Configuration scheme. You need to remove it from create/edit screen and try creating a task. Try removing it and create a new task.