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  • Shimano Repair Request Form

Get Shimano Repair Request Form

Reel Repair Request Form Name/Dealer: Address: City: Postcode: State: Work Phone: Home Phone: Mobile: Email: Fax: Credit Card Information: Visa Shipping Details: All orders are shipped via Australian.

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How to fill out the Shimano Repair Request Form online

In this guide, we will provide you with detailed instructions on how to effectively complete the Shimano Repair Request Form online. By following these steps, you can ensure that your repair request is processed smoothly and efficiently.

Follow the steps to complete your repair request form

  1. Click ‘Get Form’ button to obtain the form and open it in the editor.
  2. Enter your name and dealer information in the designated fields, ensuring all provided details are accurate.
  3. Fill in your complete address, including city, postcode, and state. This information is essential for accurate shipping.
  4. Provide your contact details, including work phone, home phone, mobile, and email address. These will help us reach you regarding your repair request.
  5. If applicable, complete the credit card information section by selecting your preferred card type (Visa or Mastercard) and entering the required details, including card number and expiration date.
  6. Indicate whether your reel is still within the warranty period. If 'Yes', please attach a copy of your proof of purchase.
  7. For shipping details, note that all orders are shipped via Australian Air Express at a flat rate of $16.50, inclusive of GST.
  8. In the service checklist, check one or more boxes that best describe the issues you are experiencing with your reel. This helps our technicians promptly identify your problem.
  9. Provide any additional comments or specific details about the issues observed, along with your reel model and purchase date, if known.
  10. Lastly, review your entries for accuracy. Once confirmed, save your changes, and download, print, or share the completed form as necessary.

Complete your Shimano Repair Request Form online today to ensure efficient handling of your repair needs.

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In the event your reel is under warranty, it will be repaired or replaced and shipped back to you for no additional charge.

Guarantee. Once the broken rod has been returned within 30 days of having received your replacement, Shimano will issue a full refund to your credit card. receiving your replacement, you consent to, and authorize, Shimano to charge your credit card the full MSRP price of the replacement rod.

RODS (LIMITED 2 YEARS WARRANTY) During this period, Shimano will perform non-breakage repairs or effect replacement of rods, at Shimano's sole discretion, with no cost to the original purchaser other than shipping charges incurred to our service facilities.

Shimano Customer Service: U.S. 1-877-577-0600 (Canada: 1-866-491-5229).

Shimano's limited warranty covers the rod against non-conformities in material and workmanship. While frequently misunderstood, the limited lifetime warranty has never been an unconditional warranty that covers normal wear and tear, accidents or abuse.

Shimano warrants that Shimano fishing reels and rods (hereinafter: the Shimano Product) are free from defects in materials and workmanship under normal conditions and reasonable use: - For two years for all reels and rods.

Most rod manufactures offer pretty much the same thing. Typically, manufacturers offer a limited one-year warranty on factory defects and that's it. Some do have longer term warranty coverage on certain models but they generally cover the same thing.

Shimano warrants that Shimano fishing reels and rods (hereinafter: the Shimano Product) are free from defects in materials and workmanship under normal conditions and reasonable use: - For two years for all reels and rods.

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