Get Warranty Claim Form - Northstar Battery

Filing a warranty claim can seem daunting, but with the right guidance, it can be a straightforward process. This comprehensive guide will provide step-by-step instructions on how to accurately fill out the NorthStar Battery warranty claim form online.

Follow the steps to successfully complete the warranty claim form.

1. Click ‘Get Form’ button to obtain the warranty claim form and open it in the document editor.
2. Fill in the distributor name in the provided space at the top of the form to identify the issuing distributor.
3. Enter the claim date in the designated field to record when you are submitting the claim.
4. Complete the distributor contact information, including the name, phone number, extension, and address, ensuring all details are accurate.
5. Provide the distributor email address to facilitate communication regarding the claim.
6. In the customer name section, enter your name along with the date you received the warranty, reflecting the proper record of your purchase.
7. For the tester information, fill in the make and model of the equipment used to test the battery.
8. Input the battery information including the part number, serial number, and purchase date for each battery being claimed — up to six batteries.
9. Conduct a visual inspection of each battery, assessing conditions like case and terminal state, then mark the corresponding conditions in the form.
10. Fill out the tester data, including CCA rating, open circuit voltage (O.C.V.), load voltage, and warranty test number for each battery.
11. In the internal use section, specify whether the claim for each battery is approved (A) or denied (D) according to the findings.
12. After completing the form, review all entries for accuracy and completeness before proceeding to the next step.
13. Decide how to submit the completed warranty claim form by either emailing it to warranty@northstarbattery.com or faxing it to (417) 575-8250 addressed to the Warranty Department.
14. Finally, ensure you save your changes, download, print, or share the filled-out form as needed.

Take the next step by completing your warranty claim form online today.