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Generally, it is legal to amend an invoice that is missing information or includes an error. However, you should never delete an invoice if this happens. It is important for auditing reasons that you hold onto records, even if they are incomplete or incorrect.

You'll amend the existing invoice, using the same invoice number and adding an "R" to the end of the number indicating the revision. This lets both your accounting department and the client know that the original invoice number and project is referenced.

No matter how careful you are when invoicing, mistakes can happen. A customer's address may be typed wrongly, a discount may not have been applied, or the items themselves may be incorrect. Once sent, you can no longer edit the invoice directly, and a credit note must be issued instead.

How do you correct an incorrect invoice? Call your customer. You cannot simply correct an error on your invoice. This is because it is now an official document that you can only correct with an official credit or debit note. ... Send a credit note or debit note. Credit note. Was the amount on your invoice too high?

Invoiced amount is not correct Please find attached a copy of the contract. I request you to correct or void this invoice and send me a confirmation in writing ingly within 7 days of the date in this <letter/email>. I assume that you will suspend any further collection measures until this issue is cleared up.

Invoicing errors can cause confusion and mistrust between you and your customers. Worse, you may lose clients. These mistakes can negatively affect your revenue while damaging your reputation. Being familiar with the gaps in your workflow and how you can resolve them can help prevent invoicing problems.

e-Invoice values cannot be modified once the e-Invoice is created. You may cancel the invoice within 24 hours of invoice creation and create a new invoice with corrected values. Note: e-Invoice can be cancelled only within 24 hours of creation.