If an incorrect invoice has been sent, the business must issue a cancellation invoice with its own, new invoice number. This will include a negative invoice amount, as well as the original invoice number and the date it was issued. Then, a correct invoice can be raised with a different invoice number.

How do you correct an incorrect invoice? Call your customer. You cannot simply correct an error on your invoice. This is because it is now an official document that you can only correct with an official credit or debit note. ... Send a credit note or debit note. Credit note. Was the amount on your invoice too high?

If you need to adjust the total amount up or down, you can issue a separate credit note in lieu of an amended invoice. To correct additional details like date, address, or product details, you must submit a fresh invoice, ensuring that it comes with a unique invoice number to reflect the change.

If you would like to change the original amount issued on the invoice, you'll need to issue a credit note.

Is it possible to edit an invoice after I send it? After an invoice has been created and sent to the recipient, it cannot be edited or changed. If you need to make a change to an existing invoice, you would need to delete the incorrect invoice and create a new invoice to be sent to the recipient.

If a business makes a mistake on an invoice they have already sent to their customer, they must cancel the invoice with a credit note and then issue a new invoice.

In cases where you want to delete or amend an invoice, a credit note will usually suffice as the solution. A credit note allows you to effectively - and legally - cancel an invoice.