Get Tekin Customer Service

Filling out the Tekin Customer Service form is an essential step in requesting assistance for your Tekin products. This guide provides a clear and structured approach to help you complete the form accurately, ensuring a smooth processing of your service request.

Follow the steps to successfully complete the Tekin Customer Service form.

1. Click ‘Get Form’ button to obtain the form and access it for editing. Make sure you have a clear view of all required sections.
2. Begin with the 'Bill To' section. Provide the last name or company name, first name, shipping address, city, state, zip code, and country. Ensure all items are filled correctly to avoid processing delays.
3. Next, complete the 'Email Address' and 'Daytime Phone' fields. Provide a valid email, as this is crucial for communication regarding your service request.
4. In the 'Ship To' section, repeat the necessary information: last name/company, first name, billing address, city, state, zip code, and country.
5. Fill out the 'Credit Card Number' and 'Expiry Date' fields. It is important to verify that the card is valid and sufficient for covering any charges.
6. Sign the 'Card Holder Signature' section to authorize the charges. This step is mandatory for processing your service request.
7. Indicate whether the product was sent to Tekin for service within the last 120 days. If 'No', include a valid receipt to validate your warranty.
8. In the 'Item to be Repaired' section, specify the item along with details such as the type/model of vehicle, servo, ESC, motor, battery, and radio/receiver.
9. Describe the problem in detail in the 'Description of Problem' field. Providing as much information as possible will help Tekin address your request effectively.
10. Select your desired shipping option from the list provided. Make sure to review the costs associated with non-warranty repairs and optional shipping.
11. Once all sections are complete, save your changes. You can download, print, or share the form for your records.

Complete your Tekin Customer Service form online to receive prompt assistance with your request.