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INCIDENT QUESTIONNAIRE GENERAL INSTRUCTIONS FOR PROVIDERS The Premera Blue Cross Incident Questionnaire (IQ) is required if the patients treatment or condition requires investigation for other party.

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How to fill out the Premera Incident Questionnaire online

The Premera Blue Cross Incident Questionnaire is essential for ensuring thorough investigation and processing of claims related to incidents and injuries. This guide provides step-by-step instructions for filling out the form online to help expedite your claims experience.

Follow the steps to accurately complete the Premera Incident Questionnaire.

  1. Click ‘Get Form’ button to access the questionnaire and open it for completion.
  2. Fill out your information in the upper right-hand corner of the form. Ensure all required fields are completed accurately to avoid delays.
  3. Include the appropriate ICD-9 Code(s) in the designated area in the upper right-hand corner, ensuring it matches your diagnosis for claim submission.
  4. Request the patient to print and complete Sections A through F of the form legibly, including their signature at the end.
  5. In Section A, if the incident was not an accident, ask the patient to describe how the injury occurred.
  6. Ensure the completed IQ form is submitted separately from any claims to maintain proper processing.
  7. Fax the completed form to 425-918-5355 or mail it to Premera Blue Cross at the address provided in the form.
  8. Advise the patient that they have 45 days to sign and return the completed form to avoid claim denial.
  9. Once all information is accurately filled out, save the changes, download, print, or share the document as needed.

Complete the Premera Incident Questionnaire online today to ensure efficient processing of your claims.

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Contacting us General CorrespondenceHeadquarters Premera Blue Cross 7001 220th St SW Mountlake Terrace, WA 98043-2124Electronic Claims (EDI) EDI@premera.comEastern Washington 800-435-2715, option 2 Fax: 509-252-7794 PO Box 3048 Mail Stop 770 Spokane, WA 99220-3048Interest-related QuestionsPrompt Pay 800-932-28837 more rows

Claim payer IDs by category for Premera PlanProfessionalInstitutionalPremera Blue Cross*0043000430

Premera Blue Cross is an independent licensee of the Blue Cross Blue Shield Association serving businesses and residents of Alaska and Washington State, excluding Clark County.

When you're looking up a claim using member information, make sure you click on the provider name to get details like the claim receipt date, pended reasons, and claim payment codes. We process most of our claims within 30 days and we pay claims every Saturday and on the last day of the month.

Timely Claims Submission Ideally, we'd like you to submit claims within 60 calendar days of the covered services, but no later than 365 calendar days. For most plans, we'll deny claims received more than 12 months after the date of service with no member responsibility.

You can reach Customer Service by calling 877-342-5258, option 2, or by calling the Customer Service phone number on the back of the member's ID card.

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