Get Formal Complaint Form With Instructions Here - California Public ... - Cpuc Ca

This guide provides clear, step-by-step instructions to assist you in completing the Formal Complaint Form required by the California Public Utilities Commission. Whether you are filing a complaint for the first time or need a refresher, this comprehensive guide will ensure you provide the necessary information effectively.

Follow the steps to complete your formal complaint form efficiently.

1. Press the ‘Get Form’ button to access the Formal Complaint Form and open it in your preferred editor.
2. In section A, provide the names of each complainant. Ensure that all persons involved are listed.
3. In section B, enter the name(s) of the utility that you are filing the complaint against, known as the defendant.
4. For section C, confirm if you have previously attempted to resolve the issue informally with the CPUC's Consumer Affairs Branch. This is a necessary step for your complaint.
5. In section D, include your mailing address and daytime telephone number for further communication.
6. Section E requires you to provide the defendant utility's address, which can typically be found on your bill.
7. In section F, clearly explain the details of your complaint. Be concise but thorough in describing the issue.
8. In section G, provide your Scoping Memo Information. Specify the proposed category of your complaint (either adjudicatory or ratesetting) and any relevant issues.
9. In section H, state the exact relief you are seeking from the CPUC regarding your complaint.
10. If you wish to receive communications via email, fill in your email address in section I. This is optional.
11. In section J, date and sign the form. This is crucial as it formalizes your complaint.
12. If you have a representative, provide their information in section K, including name, address, and contact details.
13. Complete the verification section using the appropriate format for individuals or corporations, ensuring all signatures are in place as required.
14. If submitting a paper version, make sure to send one original and the required number of copies of your complaint. If filing electronically, you do not need to send paper copies.
15. Mail paper copies to the California Public Utilities Commission's Docket Office at the address provided, ensuring you follow any submission guidelines.

Complete your formal complaint form online today to ensure your voice is heard.