Get Return Form

This guide provides clear and detailed instructions on completing the Return Form online. Each section of the form is explained to ensure users can easily navigate the process, making the return experience seamless and efficient.

Follow the steps to successfully complete your Return Form

1. Press the ‘Get Form’ button to secure the Return Form and open it in your preferred editor.
2. To request an RMA number, reach out to the Juzo customer service team by calling 800-222-4999 or visiting the Juzo Dealer Tool Box online.
3. Provide your account details, which include: - Date - RMA Number - Account Number - Company Name - Contact Name - Street Address - Phone Number - City, State, and Zip Code - Fax Number (if applicable) - Email Address.
4. Fill in the product information by listing: - Quantity (pairs each) - Model Number - Form - Size - Description (e.g., with silicone, beige) - Your Purchase Order Number - Description of the issue (e.g., ordered wrong size / person’s name). If you have more items, please use an additional sheet.
5. Select any actions that apply to your return: - Evaluation / Replacement - Credit / Exchange - Repair / Alteration (please explain in the designated area).
6. Include any special instructions relevant to your return in the provided section.
7. Return the completed form along with a copy of your invoice and any product(s) being returned to the appropriate address: - For USA returns, use: JULIUS ZORN INC. ATTN: RETURNS 3690 ZORN DR CUYAHOGA FALLS, OH 44223 - For Canada returns, use: JUZO CANADA LTD ATTN: RETURNS 1100 BURLOAK DR, STE 300 BURLINGTON, ON L7L 6B2.

Complete your Return Form online today to ensure a smooth return process.