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  • Fais Ombud

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COMPLAINT REGISTRATION FORM REFERENCE SECTION A You are filling in this form because you want the Ombud for Financial Services Providers to look at your complaint. Phone us on 012 470 9080 if you.

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An Ombudsman is an independent, impartial person with authority and responsibility to receive, investigate or formally address complaints. Here are the available Ombudsman offices in South Africa. ... If you have unresolved complaint against a supplier, this is the right office to assist you.

Contacting the suppliers customer care line/ department directly. Calling the CGSO call center (860 000 272) which will capture the complaint and refer it to the participant, or. Completing and submitting the complaint form.

An Ombudsman is an independent, impartial person with authority and responsibility to receive, investigate or formally address complaints. Here are the available Ombudsman offices in South Africa. This office resolves complaints to do with banking services and products.

Phone: 0860 00 3600 or (012) 761 3000. Fax: 086 758 4990. Email: complaints@thencc.org.za.

FAIS stands for Financial Advisory & Intermediary Services . The FAIS Act was established to regulate the giving of advice and the provision of intermediary services. Overall, the act helps ensure that you are dealt with responsibly and professionally at all times.

Please use this form to tell us about your complaint. Should you need assistance to complete the form, kindly contact us on (012) 762 5000 / (012) 470 9080, Sharecall 086 066 FAIS (3247). The form, together with supporting documentation can be returned via e-mail to info@faisombud.co.za, or via fax on 012 348 3447.

The Office of the FAIS Ombud announced last week that Advocate Tshombe assumed the role of new Ombud for Financial Services Providers effective 1 November 2019. She takes over from the previous Ombud, Mr Naresh Tulsie, who had served as the FAIS Ombud since May 2018.

Ombudsmen are independent, impartial and provide a free service. They investigate complaints that haven't been solved by the organisation complained against. Ombudsmen investigate complaints when something has been handled badly or unfairly, making someone suffer as a result. This is sometimes called maladministration.

Be clear and concise. ... State exactly what you want done and how long you're willing to wait for a response. ... Don't write an angry, sarcastic, or threatening letter. ... Include copies of relevant documents, like receipts, work orders, and warranties. ... Include your name and contact information.

Overview. The mission of the Office of the Ombud for Financial Services Providers (FAIS Ombud) is to promote consumer protection and enhance the integrity of the financial services industry through resolving complaints impartially, expeditiously and economically.

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© Copyright 1997-2025
airSlate Legal Forms, Inc.
3720 Flowood Dr, Flowood, Mississippi 39232
Form Packages
Adoption
Bankruptcy
Contractors
Divorce
Home Sales
Employment
Identity Theft
Incorporation
Landlord Tenant
Living Trust
Name Change
Personal Planning
Small Business
Wills & Estates
Packages A-Z
Form Categories
Affidavits
Bankruptcy
Bill of Sale
Corporate - LLC
Divorce
Employment
Identity Theft
Internet Technology
Landlord Tenant
Living Wills
Name Change
Power of Attorney
Real Estate
Small Estates
Wills
All Forms
Forms A-Z
Form Library
Customer Service
Terms of Service
Content Takedown Policy
Bug Bounty Program
About Us
Blog
Affiliates
Contact Us
Privacy Notice
Delete My Account
Site Map
Industries
Forms in Spanish
Localized Forms
State-specific Forms
Forms Kit
Legal Guides
Real Estate Handbook
All Guides
Prepared for You
Notarize
Incorporation services
Our Customers
For Consumers
For Small Business
For Attorneys
Our Sites
US Legal Forms
USLegal
FormsPass
pdfFiller
signNow
airSlate workflows
DocHub
Instapage
Social Media
Call us now toll free:
+1 833 426 79 33
As seen in:
  • USA Today logo picture
  • CBC News logo picture
  • LA Times logo picture
  • The Washington Post logo picture
  • AP logo picture
  • Forbes logo picture
© Copyright 1997-2025
airSlate Legal Forms, Inc.
3720 Flowood Dr, Flowood, Mississippi 39232