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Service Guide Service Guide OnTrac is pleased to offer the highest quality of service at the most competitive rates available in California, Arizona, Nevada, Oregon, Washington, Utah, Colorado and.

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How to fill out the Ontrac Claim Form online

Navigating the Ontrac Claim Form online is an essential step for users needing to file a claim efficiently. This guide provides a thorough walkthrough of the form's components, ensuring users of all backgrounds can complete it accurately and effectively.

Follow the steps to fill out the Ontrac Claim Form online.

  1. Click the ‘Get Form’ button to obtain the Ontrac Claim Form and open it in your preferred online editor.
  2. Begin by entering your personal information, including your full name, address, and contact number, ensuring all details are accurate.
  3. Provide your account information. This includes your Ontrac account number, if applicable, to help expedite the processing of your claim.
  4. Describe the nature of your claim in detail, including the reason for the claim and the specific circumstances that led to it.
  5. Attach any relevant documents or evidence to support your claim. This may include receipts, tracking information, or witness statements.
  6. Review all entries for accuracy before submitting. Make sure that all sections are completed and necessary attachments are included.
  7. Save your changes, then choose to either download a copy for your records, print the claim form, or share it as needed.

Complete your Ontrac Claim Form online today for a streamlined filing experience.

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Effective January 1, 2023, the OnTrac Ground Shipping Rates will increase by an average of 6.9%. Additional changes to surcharges and fees may apply to your shipment and affect your total shipping rate.

We deliver to every address in California, and the major metropolitan areas of Arizona, Nevada, Oregon, Washington, Utah, Colorado and Idaho. Please refer to the ZIP Code Lookup feature on the yellow left-hand navigation bar for the delivery times for the ZIP Codes in each state.

If you are the shipper, please submit a claim for loss or damaged packages to OnTrac within 15 calendar days from the due date of the shipment. Please direct all claims for loss or damage to the Claims Department via email: Email claims@ontrac.com .

Western regional parcel carrier OnTrac today launched a delivery service in conjunction with the U.S. Postal Service (USPS) that offers large-volume retailers a fourth major business-to-consumer option in a region covering 70 million consumers.

We ship all items in boxes. If you opted for USPS delivery, your mail carrier will deliver the package to your mailbox or door. If you selected UPS, or Ontrac, the driver will leave the package at your door.

OnTrac Ground shipments can be delivered by the end of the day or within two to three days. Packages sent using the Sunrise service are delivered by noon or 2 pm on Saturdays. DirectPost by OnTrac is a cost-effective service for small, lightweight packages and can take between three and five days.

OnTrac Ground is the faster, more affordable alternative for regional parcel delivery in California, Arizona, Nevada, Oregon, Washington, Utah, Colorado and Idaho! Shipments that may take two days to deliver with National Carriers arrive next-day with OnTrac Ground.

Customers may request a proof of delivery (P.O.D.) on up to 10 packages per day. There is a $1.00 charge for each additional P.O.D. request.

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