Get Customer Complaint Form.qxd - Barbour Consulting

This guide provides clear and comprehensive steps to navigate the Customer Complaint Form. Designed for ease of use, it empowers you to accurately document your concerns regarding a service or incident.

Follow the steps to successfully complete your complaint form.

1. Click ‘Get Form’ button to obtain the form and open it in the editor.
2. Begin filling in the details of your complaint. Enter the name of the complainant in the designated field. If applicable, include the organisation name as well.
3. Record the complaint number to help track your submission. This is important for reference purposes.
4. Indicate the date you received the complaint to provide a timeline for your issue.
5. Fill in the address, telephone number, and fax number of the complainant to ensure you have correct contact details.
6. Describe the nature of the complaint in the provided space. Be specific to ensure clarity. You may continue on additional pages if necessary.
7. Complete the section regarding the action taken by the contractor. Enter the date of the action taken to document progress.
8. Address whether the complaint has been satisfactorily completed. Attach any necessary documentation, such as a final letter or email, to support your response.
9. The Principal Duty Holder must sign the form to confirm the completion of the complaint resolution. Ensure you print their name in block capitals and date the form.
10. Once all required fields are filled out, review the information for accuracy. You can then save your changes, download, print, or share the completed form as needed.

Complete your Customer Complaint Form online today to ensure your concerns are addressed.