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1 PARATRANSIT ELIGIBILITY APPLICATION The Indianapolis Public Transportation Corporation (IndyGo) provides paratransit services in specially equipped vans to persons who cannot utilize the regular.

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How to fill out the Open Door Application - IndyGo online

This guide provides a step-by-step approach to completing the Open Door Application for IndyGo, ensuring that users understand each section and field of the form. Follow these instructions carefully to submit your application successfully.

Follow the steps to complete your application online.

  1. Press the ‘Get Form’ button to obtain the application form and open it in your chosen document editor.
  2. Begin by selecting the type of application: check either 'New Application' or 'Renewal'.
  3. Provide your general information: enter your name (last, first, middle), birth date, gender, and optional ethnic group.
  4. Fill out your address, including apartment number, city, state, and zip code, along with your phone numbers (home, cell, work).
  5. In the emergency contact section, input the name, relationship, and phone numbers for your emergency contact.
  6. Answer the voluntary question regarding your ethnicity and indicate whether you receive Medicaid (Hoosier Healthwise) by checking 'Yes' or 'No'.
  7. Read and understand the applicant's certification statement, then provide your signature and date it to confirm your understanding.
  8. If someone is completing the form on your behalf, they should fill out their name and relationship to you along with the date.
  9. In the section regarding your condition or disability, check all relevant mobility aids you use and describe how your health condition affects your ability to use regular buses.
  10. Provide details in response to questions about your functional abilities and describe any travel challenges you face.
  11. List your five most frequent destinations, stating how you currently get there and the frequency of travel for each.
  12. After thoroughly filling out the form, save your changes, and choose the appropriate option to download, print, or share your completed application.

Start your application process by completing the Open Door Application online.

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INDIANAPOLIS — IndyGo is rolling out major service adjustments this June due to driver shortages and to better align with its future service plan. “We need to hire a minimum of about 100 drivers to get the service to where we want it to be and need it to be,” said IndyGo spokesperson Carrie Black.

For more information regarding IndyGo Access eligibility, please call 317-614-9260. Applications for IndyGo Access service are available online or via mail by calling our IndyGo Customer Care Center at 317-635-3344.

As of September 1, 2022, kids 18 and under are free on all regional transit, except for the Seattle Monorail and Washington State Ferries (the ferries that carry cars). If they're middle or high schoolers, it's a good idea to bring along their student ID as proof of age.

Easy ways to pay: Credit or debit card. You will be able to purchase ride credit with cash.

Know How to Pay Be ready to board with exact change, digital fare or a bus pass. Fare is required every time you board. You can pay for a single trip ($1.75) or purchase a day pass ($4) with cash when boarding. Operators, or bus drivers, do not carry change and the fareboxes do not make change.

IndyGo Connect is a pilot shared ride service, operating in Southeast Indianapolis. You can book rides straight from your phone, and get picked up in a branded vehicle in minutes. Commute, go shopping at Kroger or connect to the Fountain Square Red Line station without needing a car.

Fares resumed August 1, 2022, at $1 reduced fare. Fare policies apply to Ride On, Ride On extRa, Ride On Flex, and Flash service.

Using MyKey is simple! How does MyKey work? If you're a mobile app user, you can download the MyKey mobile app, create an account, and add value to your account. Then, just scan the app's QR code at a MyKey validator, and the cost of your ride will be withdrawn from your account.

As of September 1, 2022, people age 18 and younger can take transit for free thanks to Move Ahead Washington, a statewide transportation funding package.

Download the IndyGo Connect app to get started. You can book rides straight from your phone, and get picked up in a branded vehicle in minutes. Commute, go shopping at Kroger or connect to the Fountain Square Red Line station without needing a car.

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