Get Online Nersa Complaints Form

Filing a complaint with the National Energy Regulator of South Africa (NERSA) can be a straightforward process when you have the right guidance. This guide will take you through each required section of the Online Nersa Complaints Form, ensuring you can effectively convey your concerns online.

Follow the steps to successfully complete the Online Nersa Complaints Form.

1. Press the ‘Get Form’ button to access the Online Nersa Complaints Form and open it in your chosen editor.
2. Begin by filling in your personal details in the 'Customer’s (Complainant) contact details' section. Provide your first name, surname, address, telephone number, fax number, cell number, and email address.
3. Next, move to the 'Supplier’s details' section. Enter the name of the energy supplier you have previously contacted regarding your complaint.
4. Proceed to the 'Details of the complaint' section. Clearly describe your complaint. Include crucial details such as relevant dates and the names of individuals you have communicated with at your supplier. Be as concise as possible.
5. If additional space is needed for your complaint details, attach supplementary information as necessary.
6. Indicate how you heard about NERSA by selecting one of the options provided, such as TV, Radio, Newspaper, or others.
7. Finally, review your entries for accuracy and completeness. Once satisfied, save your changes. You may also choose to download, print, or share the completed form.

Complete your Online Nersa Complaints Form today and ensure your voice is heard.