Return Instructions Return Form Print this page. If you need to make a return, please follow these steps: To be completed and placed in box. * required information 1. Box up the item with all original.

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How to fill out the Famous Footwear W2 Online online

Filling out the Famous Footwear W2 Online form is an essential step for returning purchased items. This guide will provide you with clear, step-by-step instructions on how to complete the form accurately and efficiently.

Follow the steps to complete your return process smoothly.

  1. Click the ‘Get Form’ button to obtain the return form and access it for completion.
  2. Begin by boxing the item you wish to return along with all original packing materials.
  3. Insert the completed return form inside the box. If you do not have a return form, one can be found on the right side of the return instructions.
  4. If you know your order number, write it on the return shipping label. This will expedite the processing of your return.
  5. Fill in the required fields on the return form, including your first name, last name, phone number, email address, order number, item number, description, and size of the item being returned.
  6. Affix the return label on the outside of the box, ensuring it's clearly visible.
  7. Choose a carrier of your choice to return the package. Remember, you are responsible for ensuring the merchandise arrives safely. Worn shoes cannot be returned.
  8. Do not send your return as C.O.D. Shipping fees will not be refunded, and you must cover return shipping costs. It is advised to insure your return or use a method with tracking.
  9. Once the returned items reach the warehouse, refunds will be processed to your original payment method within 10 business days.
  10. Once completed, save changes and consider downloading, printing, or sharing the return form for your records.

Complete your return process by filling out the Famous Footwear W2 Online form today!

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Contact support

What is the phone number for Famous Footwear account?

We're here for you. Contact us by phone at 1-888-869-1053, or email us.

You can return most items for any reason within 30 days (60 days in the US).

The easiest way you can pay your Famous Footwear® Credit Card is through your online account or by using the EasyPay feature. Alternatively, you can make a payment over the phone at (800) 433-0091 or via mail.

How do I return an item that I received as a gift without a gift receipt? You can either go to a store or call Consumer Care. You can exchange the item(s) at the current selling price or get in-store credit at the current selling price.

You have the option of returning your Online or Home Delivery purchase to any Famous Footwear store, or by mail.

Many chain shoe stores and online vendors have return policies that specify the shoes must be unworn and in the original packaging. That means that you should only wear them indoors on clean surfaces for a few days before deciding to return them. If they appear to be worn, you may not get a refund or exchange.

Manage your account here or call Comenity with questions at 1-800-433-0091.

No receipt? No problem!* Returns of unused items in the original packaging will be fully refunded within 60 days (90 days if you're an Insider Perks member) with proof of purchase through your Insider Perks account or credit card or receipt and a valid ID.

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