Get Ghostbikes Returns

This guide provides a comprehensive overview of how to fill out the Ghostbikes Returns form online. By following these instructions, users can ensure a smooth returns process for their items.

Follow the steps to successfully complete your Ghostbikes Returns form.

1. Click ‘Get Form’ button to obtain the Ghostbikes Returns form and open it for editing.
2. In Step 1, fill in your name in BLOCK CAPITALS. Indicate your order method by checking the appropriate box — either 'Website' or 'Phone Order'. Provide your contact number, full address, and postcode. Include your invoice or item number, which can be found on your receipt. Remember to attach a detailed letter explaining your reasons for returning the product if needed.
3. In Step 2, select which item(s) you are returning and the reason for the return by ticking the corresponding box. The reasons include: 'Too Large', 'Too Small', 'Not Suitable', 'Wrong Item', 'Wrong Size', 'Wrong Colour', or 'Faulty'. Optionally, provide additional details regarding the reasons for the return.
4. If you indicated that you would like an exchange in Step 2, fill out Step 3 with the exchanged item details, including the colour and size you wish to receive. Choose how you wish to pay for the exchange or return postage by marking 'Credit Card' or 'Cash/Postal Order'.
5. After completing the form, prepare the item for return. Securely package the item and attach the completed returns form inside the box. Do not glue or tape the returns form to the box. Use appropriate postage methods, ideally insured postage, for your return shipment.
6. Once packaged, send the return to the Ghostbikes Returns Department address indicated on the form. If your return is due to an error from Ghostbikes, contact customer service at 01772 792600 for guidance on how to send the item back.
7. Keep a copy of the tracking information for your return shipment to ensure proof of delivery.

Start your returns process now by filling out the Ghostbikes Returns form online.