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Get Smartpay Maintenance Form
How it works
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Open form follow the instructions
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Easily sign the form with your finger
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Send filled & signed form or save
How to fill out the Smartpay Maintenance Form online
Filling out the Smartpay Maintenance Form online is a straightforward process designed to assist users in managing their Smartpay accounts effectively. This guide will walk you through each section of the form, ensuring that you provide all necessary information accurately.
Follow the steps to complete the Smartpay Maintenance Form online.
- Click 'Get Form' button to obtain the form and open it in the editor.
- Fill in the 'SmartPay Account No' field with your specific account number to identify your account for processing.
- Enter the current date in the designated field to indicate when you are submitting the form.
- Provide your 'Company Name' to identify the organization requesting the maintenance.
- Fill in your contact information: include your telephone number in the 'Tel' field.
- Specify your 'Contact Name' to inform the processing department who to reach out to if needed.
- If applicable, include your fax number in the 'Fax' field for further correspondence.
- In the 'Type of Collection' section, select ‘Request for Termination / Replacement of the following PETRONAS SmartPay Card(s)’ to state your request clearly.
- List the details of the card(s) to be terminated or replaced: include the card number, driver name, and vehicle registration number in the respective fields.
- Indicate the courier options by selecting either 'Replace Yes' or 'Replace No' to specify your preference for card replacement delivery.
- Choose how you would like to receive the card by selecting either 'By Hand' or 'Courier'.
- Provide a brief reason for the termination or replacement request to help the processing team understand your situation.
- Ensure you sign and date the form where indicated in the 'Authorised Signatory' section, and include your company stamp if required.
- Review all fields to ensure they are complete to avoid delays in processing. Upon completion, you may save changes, download, print, or share the form as necessary.
Complete your Smartpay Maintenance Form online today to ensure a smooth process!
Where do we channel all general enquiries, complaints and check Mesra Card points balance, can these still be addressed? We ask that all customers remain calm and not worry, our customer care agents are available and are tending to questions online and can be reached by e-mail at mesralink@petronas.com.
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