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Get New Car Arbitration Application - Mass.gov - Mass
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How to fill out the New Car Arbitration Application - Mass.Gov - Mass online
Filling out the New Car Arbitration Application is an essential step for those seeking arbitration under the Massachusetts New Car Lemon Law. This guide will provide you with clear, step-by-step instructions to help you complete the application efficiently and accurately.
Follow the steps to complete the New Car Arbitration Application online.
- Press the ‘Get Form’ button to access the New Car Arbitration Application and open it for editing.
- Begin filling out Section 1, which asks for your personal information. Provide your full name, address, city, state, ZIP code, and both daytime and evening telephone numbers.
- Move to Section 2 to provide information about your vehicle. Fill in the manufacturer, model, model year, vehicle identification number (VIN), and details about the dealer where you purchased the vehicle.
- Continue to Section 3, where you will describe the defects you have experienced with the vehicle. List all defects covered under warranty and explain how they affect the vehicle's use, safety, or market value.
- If applicable, check the statements confirming if the vehicle has been repaired multiple times for the same defect or if it has been out of service for extended periods.
- Proceed to record all repair attempts in the format provided in Section 3. Indicate the dates of service, the nature of the defects, and the duration of each repair.
- In Section 4, outline any expenses you have incurred related to the vehicle's issues. Provide a total of finance charges and document any additional expenses.
- You may include an optional narrative statement in Section 5. This is your opportunity to explain your experience with the vehicle, detailing events in chronological order.
- Review Section 6, confirming your request for arbitration and certifying the accuracy of your statements. Sign and date the application.
- Finally, ensure you have all required attachments. Make three complete collated copies of the application and its attachments before submitting your application.
Complete your New Car Arbitration Application online today for a smoother process.
Under the Massachusetts Lemon Laws, you may be eligible for compensation for your used vehicle if it has at least one qualifying defect that impairs its use or safety. The car must have been purchased from a Massachusetts dealer and be used for personal or family purposes (i.e. not used primarily for business).