Get Form Penp2 3

The citizen's charter is a document which is the dedication of the government toward its citizens for improving the quality of services, information, choice of service, accountability & transparency of service providers etc.

The Rule of Seven as applied in Quality Management says that “A run of seven or more consecutive points in a control chart, either above the mean, or below the mean, or continuously increasing or decreasing, may indicate the process may be out-of-control”.

The UN Charter is the constitutive instrument of the United Nations, signed on 26 June 1945. It sets out the rights and obligations of Member States and establishes the principal organs and procedures of the United Nations.

Citizen's charter is one of the important and commendable governance tools in Public Administration of desh. In 2007, the Cabinet Division took the initiative to introduce citizen's charter in different public offices.

Detailed Components of a Citizen Charter Introduction of the organization. Vision: Ultimate direction in which the organization seek to move. Mission: In tune with the vision. Location. Identification of services: Services provided should be clearly mentioned. Identification of levels of services.

Article 6. A Member of the United Nations which has persistently violated the Principles contained in the present Charter may be expelled from the Organization by the General Assembly upon the recommendation of the Security Council.

The six principles of the Citizen's Charter movement as originally framed were: (i) Quality: Improving the quality of services; (ii) Choice: Wherever possible; (iii) Standards: Specifying what to expect and how to act if standards are not met; (iv) Value : For the taxpayers' money; (v) Accountability: Individuals and ...