Get Support Form

Filling out the Support Form online is a straightforward process that ensures your support request is handled efficiently. This guide will provide you with detailed instructions on each section of the form to help you submit your request successfully.

Follow the steps to complete your Support Form online:

1. Press the ‘Get Form’ button to access the Support Form and open it in the online editor.
2. Begin by entering your contact information, which includes your first name, family name, company name, email address, and site code.
3. Provide information about the Expander software you are using, including the version and the address details such as street number, city, and country.
4. Fill out the payment options section. Enter your credit card information, which includes the card number, cardholder’s name, and expiry date. This section is necessary even if your support request falls under the free support policy.
5. Indicate your acknowledgment of the charge for the support fee of 50 €uro per incident by checking the appropriate box.
6. In the questions section, clearly state your support request details. It is important to complete one form for each incident.
7. Confirm that all the information provided is accurate and complete. You can then choose to save the changes to your form, download it for your records, or print it for faxing purposes.
8. Finally, if your support request is not covered under the free support policy, print the completed form, sign it, and fax it to DS&T at +33-4-9291 1338.

Get started by filling out your Support Form online today!