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Enable Log Email status (Delivered, Not Sent, Sent, Waiting for confirmation) Date and time sent. Subject line. Recipient email address(es), including CC and BCC. From email. Number of attachments. Mailer used. Additional technical details (such as content-type, MIME, etc)

What is Email Integration? Email integration in your CRM lets you automatically capture your messages to and from your contacts to your Account Activities. Once set up, any messages exchanged between your CRM Users and your CRM Contacts are recorded to the account timeline.

For example, email integration may provide you with information regarding which contacts are dog owners and subsequently allow you to send coupons to these contacts. Email integration also identifies the best time to send these emails to your contacts to ensure they receive it when they're most likely to buy products.

There are two primary integration methods: API (Application Programming Interface) and SMTP (Simple Mail Transfer Protocol). SMTP is the protocol that allows sending emails to the server and API is the window to another code.

By using the email features that are available in Pega Platform, you can customize your email integration to fit your organization's needs. For example, create and send email by using automations, or use an email channel to automatically update a case.

Email integration is the process of connecting an email service to other software applications such as customer relationship management systems (CRMs), invoicing and payment tools, and marketing automation platforms.

For example, email integration may provide you with information regarding which contacts are dog owners and subsequently allow you to send coupons to these contacts. Email integration also identifies the best time to send these emails to your contacts to ensure they receive it when they're most likely to buy products.

The first step to integrate email with other communication and collaboration tools is to choose tools that are compatible and secure. Compatibility means that the tools can work well together, exchange data, and support common standards and protocols.

Enable Log Email status (Delivered, Not Sent, Sent, Waiting for confirmation) Date and time sent. Subject line. Recipient email address(es), including CC and BCC. From email. Number of attachments. Mailer used. Additional technical details (such as content-type, MIME, etc)

What is Email Integration? Email integration in your CRM lets you automatically capture your messages to and from your contacts to your Account Activities. Once set up, any messages exchanged between your CRM Users and your CRM Contacts are recorded to the account timeline.

For example, email integration may provide you with information regarding which contacts are dog owners and subsequently allow you to send coupons to these contacts. Email integration also identifies the best time to send these emails to your contacts to ensure they receive it when they're most likely to buy products.

There are two primary integration methods: API (Application Programming Interface) and SMTP (Simple Mail Transfer Protocol). SMTP is the protocol that allows sending emails to the server and API is the window to another code.

By using the email features that are available in Pega Platform, you can customize your email integration to fit your organization's needs. For example, create and send email by using automations, or use an email channel to automatically update a case.

Email integration is the process of connecting an email service to other software applications such as customer relationship management systems (CRMs), invoicing and payment tools, and marketing automation platforms.

For example, email integration may provide you with information regarding which contacts are dog owners and subsequently allow you to send coupons to these contacts. Email integration also identifies the best time to send these emails to your contacts to ensure they receive it when they're most likely to buy products.

The first step to integrate email with other communication and collaboration tools is to choose tools that are compatible and secure. Compatibility means that the tools can work well together, exchange data, and support common standards and protocols.