Get Statement Of Understanding

STATEMENT OF UNDERSTANDING (SOU) The Government Travel Charge Card (GTCC) is mandated to be used by DoD personnel to pay for authorized expenses when on official travel unless an exemption is granted. This includes temporary duty travel (TDY), and, per Component guidance, permanent change of station (PCS) travel.

The most common reason for a travel charge card being declined is due to a temporary suspension placed on the account. Temporary suspensions typically occur whenever activity on the account indicates that fraud may have occurred. This is a precaution taken by the bank to protect your account.

The DD3120 Statement of Understanding must be signed by each cardholder upon initial card issuance, when arriving and in-processing into a new organization, and every three years thereafter. It states that the applicant understands the provisions of the travel card program and proper use of the travel card.

Government Travel Card Misuse and Delinquency The GTCC is not for use for personal purchases or when not on official travel. Failure to use the GTCC in an authorized manner may lead to suspension or revocation of the GTCC as well as disciplinary action, up to and including removal from Federal Service.

Account Suspension – Accounts will suspend when undisputed GTCC balances remain unpaid following the first cycle date after the account reaches 31 days past the due date. Use of GTCC will not be permitted by the GTCC bank.

A restricted travel card is issued in the following situations: An individual has a FICO credit score below 660. An individual who declines a credit score check on the travel card application and completes the alternate creditworthiness assessment form DD 2883 with all affirmative responses.

A reinstatement fee may be charged to you upon reinstatement. Citi Customer Service Center toll- free number: 1-800-790-7206. Outside the U.S., call collect at 1-904-954-7850. Available 24 hours a day, seven days a week, every day of the year.