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Examples of how voice recognition is used include the following: Virtual assistants. Siri, Alexa and Google virtual assistants all implement voice recognition software to interact with users. The way consumers use voice recognition technology varies depending on the product.

PureCloud Voice Feature Overview The Genesys PureCloud Voice internet-based telephony service provides public telephony access to PureCloud Communicate and the PureCloud contact center solution. The high-availability and high-reliability service is built on a second-generation multicarrier platform.

Genesys Cloud offers three telephony connection options to provide convenience and flexibility. Simplify your implementation by using Genesys Cloud Voice, a comprehensive contact center solution that includes telephony service provided by Genesys.

Voice platforms are foundational tools used to carry out functions like interactive voice response, virtual assistant technology, speech recognition, voice authentication, natural language processing, and voice over internet protocols.

Voice recognition technology is a software program or hardware device that has the ability to decode the human voice. Sometimes referred to as voice-activated or speech recognition software, this technology has become more and more popular in recent years among everyday consumers.

Integrate Voice and Web to Reduce Cost and Enhance Customer Experience. Genesys Voice Platform is an advanced software-only solution that unifies web and VoIP telephony networks to enable new and powerful voice self-service applications.

A voice platform facilitates the deployment of voice applications, enables the integration of call center software with telephony systems, and enables speech processing capabilities such as voice authentication. Voice platforms are the basis for virtual assistants like Amazon's Alexa and Apple's Siri.

Genesys Voice Platform (GVP) is a software-only, standards-based voice portal that provides cost-effective customer interactions, 24x7, for businesses using voice, video, the web, and the cloud.

A voice platform executes the commands and logic specified by a voice application, provides speech processing capabilities (e.g., speech recognition, text-to-speech, voice authentication) and enables application creation.