Get Atm/debit Card Dispute Affidavit - Bofi Federal Bank

Filling out the ATM/Debit Card Dispute Affidavit with BofI Federal Bank online is a straightforward process. This guide will walk you through each section of the affidavit, ensuring that you accurately provide the necessary information to facilitate your dispute.

Follow the steps to complete the affidavit effectively.

1. Use the ‘Get Form’ button to obtain the affidavit and open it for editing.
2. Begin by entering your name and card number in the designated fields to identify your account.
3. Provide your current address, including city, state, and zip code. This information helps the bank to verify your identity and locate your account.
4. Complete the home and work phone number fields to ensure the bank can reach you if needed.
5. Enter your account number for reference, helping to link your dispute to the correct account.
6. Select the type of transaction you are disputing — either PIN based or non-PIN based (signature), and fill in the date and amount of the transaction.
7. Choose the reason for your dispute from the provided options and fill in any additional requested information, such as police report numbers or transaction details as applicable.
8. If applicable, indicate whether anyone else has access to your card and if the card was lost or stolen, along with your answers to the follow-up questions.
9. For disputes involving merchants, ensure you have attempted to resolve the issue with the merchant first and provide any necessary details regarding the interaction.
10. Finally, read the affidavit statement to confirm that all information provided is accurate. Sign and date the document where indicated.
11. Once completed, save your changes, download the document, and print it. You can then send it via fax or mail to the appropriate BofI Federal Bank addresses provided.

Start the process today and ensure your dispute is processed efficiently by completing the affidavit online.